About Me
Bachelor's in Science in Computer Science from California State University, San Bernardino.
Automated System Technician at San Bernardino Sheriff's Department.
Any inquiries? Just email me.
Skills
Core Technologies
- Python, Java, C++
- MATLAB
- Arduino IDE, Unity
- Visual Studio / VS Code
Tools & Platforms
- OWA365 / Microsoft Office
- MS Azure, Intune, Exchange, SharePoint, Teams
- Google Office Suite
- JIRA, ServiceNow, Confluence
- Wireshark, TANIUM
- TechCare/EHR, Mugshot, Livescan, JIMSNet, CAD Web
+ Adaptability • E-Commerce & Sales (eBay)
Resume
Education
California State University, San Bernardino
B.S. Computer Science • Graduated May 2023
Relevant Coursework
- Web Development
- Relational Databases
- Machine Learning
- Software Engineering
- Network & Security
- Machine Organization
- Digital Logic
- Statistics with Applications
- Algorithm Analysis
- Comtemporary Computer Architecture
- Discrite Mathematics
- Numerical Computation
- Game Development
- Relational Databases
- Machine Learning
- Software Engineering
- Network & Security
Automated System Technician — San Bernardino County Sheriff’s Department (Full-Time)
November 2025 – Present
- Proficient in MS Office 365, Azure/Intune, CCMS, Techcare/EHR, CISCO VPN, Secure Access VPN, JJIMS, and Law enforcement applications.
- Leadership and Team Supervision — supervised Public Service Employees and Interns, training them on systems and applications.
- Manage user accounts, access controls, and security protocols.
- Provide comprehensive technical support for tablets, smartphones, laptops, desktops, printers, and network equipment.
- Developed workstation setup checklist for new employees.
- Prepare and maintain technical documentation via SharePoint.
- Led major IT projects including application redeployments, Security Camera setups, database/server troubleshooting, and coordination with County ITD and external vendors.
Help Desk Technician II — San Bernardino County Sheriff’s Department (Full-Time)
June 2023 – October 2025
- Handled all Help Desk calls and created initial records via JIRA.
- Resolved Level One end-user issues; escalated Level Two to Field Technicians.
- Diagnosed and fixed network, printer, PC hardware, email, and LAN problems.
- Created FAQs and materials via Confluence; tracked all requests in JIRA.
Technical Services Student Intern — San Bernardino County Sheriff’s Department (Part-Time)
October 2022 – June 2023
- Provided technical support to a large user network via remote/phone.
- Worked hands-on with workstations, laptops, phones, printers, and peripherals.
- Answered 50+ tickets daily; maintained JIRA system.
- Established cooperative relationships across divisions.
Portfolio
Live GitHub repos — always up to date
Let's Connect
San Bernardino, California
Open to relocation
@gmail.com
+1 (123) 456-7890